Trustform | Compliance Orchestration & KYC Platform

Privacy Policy

Protecting your data with transparency and care.

Effective Date: 29.07.2025

Last Updated: 29.07.2025

Trustform UK Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trustform.io, use our services, or interact with us in any other way.

Please read this privacy policy carefully. If you do not agree with the terms, please do not access or use our services.

Data Collection

We may collect information about you in a variety of ways. The information we collect may include:

a. Personal Data

Personally identifiable information you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Mailing address
• Billing and payment information
• Company name (if applicable)
• Account login credentials

b. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Device identifiers
• Referring website addresses

c. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect data about your usage of our services.

You may control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To process payments and transactions
• To communicate with you, including for customer service and marketing
• To send you updates, promotions, and newsletters (you can opt out at any time)
• To analyze usage and trends
• To comply with legal obligations and resolve disputes
• To detect and prevent fraud or security issues

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

a. General Rights

• Access the personal data we hold about you
• Correct inaccuracies
• Request deletion
• Object to or restrict processing
• Withdraw consent

b. California Residents (CCPA)

You have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal data
• Opt-out of the sale (we do not sell your data)

To exercise your rights, contact us at dpo@trustform.io.

Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

If you are accessing our services from outside EU and UK, please be aware that your data may be transferred to and processed in countries with different data protection laws than your own.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children’s Privacy

Our services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.